Your Questions Answered

These items are included for you and one guest:

• Round-trip air transportation to Italy
• Three nights at Borgo Egnazia
• Two nights at W Rome
• Breakfast every morning at Borgo Egnazia & W Rome
• Cash allowance for lunch and dinners on own
• Arrival Night Reception on April 23
• Hosted Activity on April 24
• Optional On-property Class on April 25
• Ostuni Dinner Shuttles on April 25
• Business Meeting on April 25
• Charter Flight and Transfers from Bari to Rome on April 26
• Transfers from Borgo Egnazia to Bari Airport & Rome Airport to W Rome on April 26
• Optional Walking Tours of Rome on April 26
• Farewell Dinner on April 27
• Transfers and luggage handling on April 23, 26 and 28
• Taxes, tips and gratuities connected with the items above

• Luggage fees
• Transportation and parking fees for your home airport
• Activities on your own
• Meals or beverages on your own (including room service)
• Phone calls
• Gift purchases
• Laundry
• Any other items not mentioned as included

Compensation will not be provided if you don’t attend. The 2024 Circle of Excellence is designed to bring us together, and we are looking forward to celebrating your achievements in Italy!

You may bring a spouse, relative or friend that is 18 years of age or older. Children are not allowed on the trip.

Yes. View the list of activities to see the enjoyable activities you can choose from in Italy.

Check out the attire glossary for details about what to wear to events.

Yes. About two weeks before you depart for Italy, you will receive a travel packet with everything you need to prepare for your trip.

• Take pictures of your travel documents (passport, airline confirmation, hotel confirmation, etc.) and the contents of your checked luggage.
• Download your airline’s app to check in 24 hours before your flight, check seat assignments and track your flight. Don’t miss flight alerts, such as delays and cancellations.
• Ensure you have enough of your prescription medication for your entire trip (pack it in your carry-on).
• Check with your wireless service provider about an international plan for your time in Italy.
• Download an app—such as WhatsApp, FaceTime or Skype—to send messages or make phone calls using Wi-Fi.
• Get the U.S. Customs and Border Protection’s Mobile Passport app to help streamline your return to the United States.

We will help you with all of your travel plans. Here’s how it works:

1. Select “Register” above and enter your preferred airport, dates, times, etc.
2. Within days of your registration, you will be contacted via email with a proposed flight itinerary.
3. Reply within 24 hours to the proposed itinerary with your approval (or request changes). Then, your tickets will be issued.

Note:

• Pre-assigned seat assignments may not be available. Some airlines will allow you to pay a fee to secure your preferred seat choice.
• Air travel is based on the lowest fares available at the time of ticketing and subject to airline regulations.
• Any cancellations or changes after ticketing may result in penalties. All penalties will be your responsibility.
• If a visa is required for you to travel to Italy, please do not book your flights until you have confirmation that your visa is approved.

Yes. You may upgrade your flight. All airline upgrades are a personal expense. Our team of experts can help you with non-mileage program upgrades fora small nonrefundable research and processing fee ($75 per person).

Airline mileage program upgrades must be done directly with the airline.

All airfares, including upgrades, are subject to rules regarding changes and refundability. Airline fees may apply. If allowed, any refunds will be returned upon receipt from the airline.

Travel Headquarters will arrange for your transfers. It takes about an hour to get from the airport to the hotel, depending on where you fly into.

You are responsible for your own transportation if you arrive or depart outside of the trip dates.

On Friday, April 26, the group will board a flight and be chartered to Rome.

You will need a valid passport to travel to Italy. Your passport must be valid at least six months past the last day of your trip. Please see Travel Documents for more information.

The legal name on your passport must exactly match the name on your airline ticket, including any middle name or middle initial.

We suggest that you arrive at least three hours before your flight departs to allow you enough time to go through security and get to your gate. Don’t forget to check in to your airline’s website 24 hours prior to travel and view your flight itinerary so you are aware of any last-minute flight changes.

Follow the TSA’s 3-1-1 Guidelines for Liquids: 3.4-ounce containers in 1 clear, 1-quart zip-top bag. Check your airline’s website for luggage size limitations and fees.

Note: Airline carry-on restrictions do not apply to medical supplies and equipment. Travelers with disabilities and medical conditions can visit the TSA website to find out what to expect during airport screening and flying.

For more packing details, please visit www.tsa.gov.